Elwyn wrote on 03-27-2014

buying from E S Hartley

I bought a new Hobby Motorhome from E S Hartley, motorhome dealers of Ings near Kendal, a year ago. Days later I received an eMail from the makers Hobby telling me that I did not own the van as they still did. because they had not received payment from Hartleys, and that Hartleys had registered it with the DVLA using what Hobby described as a forged CoC certificate. It took some time to sort things out and confirm that I had not lost all of £45,000. I had to re-register the van with DVLA. As I did not own the van for a period my insurance cover was invalid as it did not cover me for a vehicle I did not own. I was also fobbed off that only ONE set of keys came with the van and that the second usually came direct from Ford Then I was told by them that the keys would come from Hobby. Later E S Hartley "found" the keys ans posted them to me. Hobby Germany suggested in an eMail that I press Hartleys for compensation , but nothing is forthcoming ...not even a "sorry"